On Hold

Today I spent 30 minutes on hold to Nationwide, waiting to talk to somebody about my mortgage.

I also spent 20 minutes on hold to Samsung spares, waiting to order a spare part for my Mum’s vacuum cleaner (I can’t even begin to describe how entertaining it was trying to explain which part I needed without the aid of a diagram).

And then I spent 20 minutes on hold to Newnet, hoping to get back on the Internet.

Out of the three, Nationwide’s hold music was the one that most made me want to chew the end off the telephone handset and spit it out of the window onto an innocent passer-by.

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